Uniform outreach
Every client gets the same ask
Halo texts after each completed visit, not only the clients you hope will rate highly. That is what keeps the flow aligned with Google's rules.
UK aesthetics & wellness
Happy clients review you on Google. Unhappy ones reach you first.
After each completed visit, Halo asks happy clients to leave a Google review and sends unhappy feedback to you privately first.
9:41
Your clinic
London, UK
After your visit
How was your visit?
Hi Sarah, we would love your honest rating. Tap a star below. It only takes a moment.
★★★★★
4 or 5 stars: Google review. 1 to 3 stars: private feedback
Powered by Halo
Built for UK aesthetics clinics · works with the booking tools you already use. see status
FreshaPabauClinikoPhorestSquareVagaro
What Halo is
Aesthetic clinics live and die by their Google rating.
One bad review can undo weeks of good work. Most clinics have no system: clients only review if they feel like it, and you often hear about problems after they are public. Halo helps with both.
The difference
Your Google listing, with and without Halo.
Same clients, same visits. Different outcomes when follow-up actually happens.
Halo Reviews
What changes for your clinic's Google listing
Without Halo Reviews
Bad reviews go public
One-star surprises appear on Google before you can respond.
Happy clients stay silent
Satisfied clients leave without leaving a review.
Follow-up gets skipped
Staff rarely have time to chase every client manually.
With Halo Reviews
Happy clients go to Google
Four- and five-star ratings open your public review link automatically.
Low scores stay private
One- to three-star feedback reaches your dashboard first, not Google.
Runs after every visit
No chasing clients. Halo handles it in the background.
More five-star reviews on Google. Fewer public one-star surprises. Your team stays focused on clients, not follow-up. How we stay Google-safe
Trust & compliance
We ask every client. Every time. That's what keeps your reputation and your reviews under control.
That's the part Google cares about. Whether they post publicly is up to them. We just make sure unhappy ones have somewhere to go that isn't your listing.
GDPR consent, SMS opt-outs, and message retention handled from day one.
Client choice
They choose whether to post on Google
Happy clients are offered your Google link. Unhappy clients get a private channel too, so you can fix issues before they become public one-stars.
UK compliance
Built for UK clinics
Consent via your booking process, STOP on every SMS, and retention you can explain to your team without a legal panic.
The Halo loop
Five steps. Fully automatic.
From completed appointment to Google review or private recovery. Your team only steps in when a low rating comes in.
01
Appointment completed
Client details are in Halo from your booking tool, a CSV upload, or manual entry. No chasing by your team.
9:41
Messages
Hi Sarah, hope you are feeling great after today's visit. How did it go? halo.uk/r/4f8
Delivered · 2:14 PM
02
Timed SMS sent
About three hours after the visit: a branded text with a one-tap link, while the result is still fresh.
9:41
Your clinic
London, UK
After your visit
How was your visit?
Hi Sarah, we would love your honest rating. Tap a star below. It only takes a moment.
★★★★★
4 or 5 stars: Google review. 1 to 3 stars: private feedback
Powered by Halo
03
Client rates their visit
One to five stars on a mobile page for your clinic. About ten seconds, no app to download.
04
Smart routing
Four and five stars go to your Google review page. One to three stars go to a private feedback form. Nothing low-rated hits Google.
4 to 5 stars
9:41
Your clinic
London, UK
★★★★★
Glad you had a great visit
Share your experience on Google. It helps others find you.
Leave a Google review
Powered by Halo
To Google
Happy clients land on your Google profile, ready to leave a public review.
1 to 3 stars
9:41
Your clinic
London, UK
Tell us privately
Your feedback goes straight to the clinic, not Google.
★★★★★
Send to clinic
Powered by Halo
To you privately
Low scores never hit Google. You hear about the issue first and can respond.
05
You're alerted
You get an email with private feedback so you can follow up. Your team only steps in when a low rating comes in.
What you get
What builds on Google Maps over time.
Outcome
How
More 5-star Google reviews
Happy clients are asked at the right moment and sent straight to Google
Fewer public bad reviews
Unhappy clients are caught privately before they post
Higher Google Maps visibility
Review volume and recency help your local ranking
Customer recovery
Private feedback lets you fix issues before they go public
Zero manual effort
Runs in the background. No staff training and no chasing
Built for clinics
Built for clinics, not a generic review tool.
Follow-up timing, private routing for low ratings, and UK compliance. The things owners actually care about.
Automated follow-up
SMS about three hours after each completed visit, while the result is still fresh. No staff chasing.
Reputation protection
Low ratings come to you privately first. You can recover before they turn into a public one-star review.
GDPR + STOP
Consent, opt-outs, and retention handled out of the box. Built for UK clinics.
All major booking tools
Fresha, Pabau, Cliniko, Phorest, Square, Vagaro. Works on day one.
Your brand, not ours
The page clients land on uses your clinic's name and colours. Halo stays in the footer.
Configurable threshold
By default, 4 stars and above go to Google. You can set it to 5 stars only if you prefer.
Clinic dashboard
See what owners see after every visit.
Browse a sample owner dashboard on the website, with the same cream-and-gold styling as your pilot. Fictional numbers until you go live.
Google reviews this month
See new public reviews and growth vs your baseline, without digging through Google Business.
Private feedback inbox
Low ratings land here first. Reply before a frustrated client vents on your listing.
Everything in one place
What needs a reply, what went to Google, and what your pilot is tracking. One screen.
Sample data only. Numbers and names are fictional. Your pilot connects your real booking tool and Google listing.
Open dashboard demoPilot targets
What we measure with you in 30 days.
North star: more Google reviews per clinic per month, with protection and recovery built in. We publish real pilot numbers here as they land. Until then, these are the goals we track together.
3.4×
More Google reviews per month (local SEO).
Measured against each clinic's trailing 90-day baseline. Systematic follow-up, not more staff chasing clients.
41%
Client SMS response rate
Industry benchmark ~15%
<24h
Launch to first new review
Targets for our pilot cohort. We publish real data here as it lands. No made-up benchmarks.
The core value
A reputation firewall, not a tool that only chases five-star reviews.
Halo helps you get more good reviews on Google, catches bad experiences privately, and gives you a chance to fix them before they go public. Many clinics sit around 4.1 to 4.3 and wonder why they lose enquiries to the clinic down the road. Move toward 4.6 and above and more people pick you on Google Maps. Halo is built to get you there and keep you there.
Common questions
What clinic owners ask before signing up.
If your question isn't here, the pilot conversation is the best place to dig in.
Does routing low ratings privately break Google's review rules?
No. Halo asks every client how their visit went. That is what Google cares about. Whether they post on Google is their choice. Unhappy clients also get a private channel so you can act on the feedback.
Is Halo GDPR-compliant?
Yes. Client consent sits with your clinic's existing booking process. Every SMS includes STOP opt-out handling. We keep message logs for 12 months and client data only as long as your clinic needs it.
What about no-shows and cancellations?
Halo only runs after a completed visit, from your booking tool, a CSV upload, or manual entry. No-shows, late cancellations, and reschedules do not trigger anything.
How long does setup take?
Most clinics are live in under 10 minutes: add your clinic details, connect Google, and upload clients or connect your booking tool. Billing runs through Stripe with a 14-day free trial.
Does pricing scale with appointment volume?
No. £99 per month covers unlimited appointments. Whether you run 50 or 500 a month, the price stays the same.
What if a client never taps the SMS?
We send one message, no follow-up nudges. We do not chase clients. Most replies come within a day. If someone does not reply, that is fine.
Can I see the dashboard before I subscribe?
Yes. Open the clinic dashboard demo from the homepage or go to /app. Sample numbers and names only, so you can explore Overview, Reviews, and Private feedback before you connect your booking tool.
Pricing
One price. Cancel anytime.
You are paying for reputation protection, recovery, and local SEO, not another review widget. One new client from Google often covers the month.
14-day free trial
£99/month
Then £99/month. No setup fee. Cancel anytime.
- Smart routing: 4 and 5 stars to Google, low ratings stay private
- SMS about three hours after each completed visit
- Email alerts when private feedback needs a reply
- CSV upload, manual entry, or booking tool connection
- Stripe billing. UK GDPR and STOP handling
No setup fee · Stripe billing. Cancel anytime. · Live in under 10 minutes
Start 14-day free trialGet started
Ready to protect your listing and grow on Google?
14-day free trial for UK aesthetic clinics. Live in under 10 minutes, then £99/month. No setup fee.